> Subject: Important Message from Ruby Lane - Item Jewelry-616
            > Date: Mon, 21 Jan 2008 11:40:47 -0800
            > From: flag1@rubylane.com
            > To: one***@hotmail.com
            >
            > Dear (Henry),
            >
            > As part of our commitment to maintaining a high quality site,
            > Ruby Lane has a program which helps to ensure that items for
            > sale on our site meet the guidelines, called the Flagging
            > System. To fully understand the Flagging System, we recommend
            > that you read this note in its entirety.
            >
            > Why Is The Flagging System In Place?
            >
            > With hundreds of shops adding thousands of items daily, it is
            > impossible for us to evaluate every item that is offered for
            > sale. Yet it is important for us to ensure that visitors will
            > find true antiques, collectibles, fine art, jewelry and
            > handcrafted items that are accurately represented, throughout
            > the site.
            >
            > Thus, the Flagging System allows any shop open for 6 months to
            > point out to another shop when they see an item that may not
            > meet the guidelines, in a manner that is constructive, and not
            > personal. It is not meant to hurt anyone's feelings. The
            > flagging of an item is meant to encourage a shop to re-examine
            > an item they have offered, and/or its presentation to be sure it
            > falls within shop guidelines. The vast majority of flagged items
            > are found spontaneously - not by a shop owner who intended to
            > flag. And most flagged items are a simple oversight on the part
            > of the shop that is flagged.
            >
            > Not A Penalty System
            >
            > It is important to note that when an item is flagged it is only
            > the shop owner who is notified. No one else receives this
            > information. Nor does Ruby Lane pore over flagging data to see
            > who has been flagged. If you choose to agree with the flag, we
            > recommend that you modify the item accordingly, and move on.
            >
            > We're Here To Help
            >
            > One of the goals of the system is to help shops better
            > understand what buyers expect when shopping for antiques,
            > collectibles, fine art, jewelry and handcrafted items, and to
            > help them to get any issues corrected. If you have questions
            > about a flag or would like clarification of any type, we invite
            > you to contact us at any time as a direct reply to this email,
            > and we will be happy to assist you. Please be specific when
            > asking your question.
            >
            > The following item in your shop has been flagged for review by
            > another shop owner:
            >
            > Item ID: Jewelry-616
            > Item Title: Verified Delizza & Elster Rhinestone Necklace and Earrings
            > Item Category: Jewelry:Collectible:D & E,Juliana,Rhinestones
            >
            > Reason(s) for flagging the item:
            >
            > 1. Description is wrong, or a full and complete description is
            > not provided
            > Reviewer Details: This item has not been confirmed with the D &
            > E Group as Juliana or D & E. This is false info and if he says
            > he has pictures of the item from the group and wants to send
            > them to you then that is also illegal as a copyright
            > infringement. This has been confirmed with the D & E group
            > owner and you may contact Jan at 813-837-8934. I will also be
            > doing his other D & E Listing for the same issue and also
            > additional claims that he has made on that item..
            >
            >
            > To get more information about this review, go to Manage Items.
            > Click on Manage next to Items Flagged for Review. If the
            > reviewer has raised valid concerns about the listing that need
            > to be corrected, you can choose to Modify the item or Remove the
            > item. If you disagree and do not feel the flag is valid, you can
            > choose to Disagree with the Reviewer.
            >
            > Please Note: If you Disagree with the Reviewer you will not be
            > able to change the listing and a member of Ruby Lane staff will
            > review it. After review by Ruby Lane, if the flag is upheld we
            > may choose to remove the item.
            >
            > If you are unable to take an action within 72 hours, this item
            > will be automatically moved to your backroom until you can
            > respond.
            >
            >
            >
            > Understanding the Flagging System
            >
            > For more information on the Quality Assurance Program and how it
            > works, you may also want to visit the following pages of our
            > site:
            >
            > -From your shop's Manage Items page, scroll down to Items
            > Flagged For Review: Click on What's This for a complete overview
            > of the process.
            >
            > -The Quality Assurance section of the Ruby Lane Forums which
            > can be found on your Shop Owner's Home page. This section gives
            > details for a wide range of flag examples, and specifically how
            > to correct them.
            >
            > -"The Shop Flagging System" article within the Handbook section
            > of the Selling Successfully page
            >
            > We appreciate your understanding as we maintain our commitment
            > to being one of the best sites to buy and sell on the Internet.
            >
            > If you have a question about this flag and would like
            > clarification, please contact us as direct reply to this email.
            > Please be specific when asking your question.
            >
            > Thank you,
            > Ruby Lane
            > Celebrating Our 10th Year
            >
            > Shop . Sell . Relax
            > Antiques & Art . Vintage Collectibles . Jewelry
            > http://www.rubylane.com
            >